Shipping policy

Shipping Policy

Last Updated: August 2026

The following Shipping Policy applies to purchases made through maxaembatteries.com for delivery within the United States.

Free Shipping

Maxaem offers free standard shipping on orders accepted for delivery within the United States. Available shipping destinations will be displayed during checkout.

Free shipping applies to standard delivery. Expedited or specialty shipping options, if offered, may be subject to additional charges that will be clearly displayed before you complete your purchase.

Order Processing

Orders are processed on business days, excluding weekends and U.S. holidays.

Once your order has shipped, you will receive a shipping confirmation at the email address provided during checkout. When available, the confirmation will include tracking information.

Orders containing multiple products may be shipped separately and may arrive at different times.

Delivery Times

Estimated delivery dates or shipping timeframes displayed on our website, at checkout, or in your order confirmation are estimates and are not guaranteed.

Delivery may be affected by carrier delays, severe weather, holidays, high order volumes, product availability, incorrect delivery information, or circumstances outside of Maxaem's reasonable control.

If we are unable to ship your order within the timeframe we provided, we will notify you and provide options in accordance with applicable law.

If no shipping timeframe is provided when you place your order, we will ship your order within the timeframe required by applicable law.

Shipping Address

Please review your shipping information carefully before submitting an order.

If you notice an error after placing your order, contact us as soon as possible. We will attempt to update the address before shipment, but we cannot guarantee that changes can be made once an order has entered fulfillment or has been transferred to a carrier.

Maxaem is not responsible for delays resulting from inaccurate or incomplete shipping information provided by the customer.

Tracking Your Order

When tracking is available, you can use the tracking number included in your shipping confirmation to follow the status of your delivery.

Tracking information is provided by the applicable carrier and may take time to update after an order ships.

Lost, Delayed, or Missing Packages

If your order appears to be significantly delayed, lost in transit, or marked as delivered but cannot be located, please contact us.

We may ask you to confirm your shipping address, check with household members or neighbors, or contact the carrier as part of our investigation.

We will work with you and the applicable carrier to resolve shipping issues in accordance with our policies and applicable law.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect product, please contact us promptly and include your order number and, where helpful, photographs of the product and packaging.

We will review the issue and provide appropriate next steps.

Order Changes and Cancellations

We begin processing orders quickly. If you need to change or cancel an order, contact us as soon as possible.

We cannot guarantee that an order can be changed or canceled once processing or shipment has begun.

Contact Us

For questions about an order or shipment, please contact:

Maxaem Batteries
Website: maxaembatteries.com
Email: customerservice@maxaembatteries.com